Telehealth and its importance

The importance of Telehealth has been highlighted over the last few weeks. It was a bit hard to figure out how it would all work when our practice of supporting people has been face to face, this current circumstance has proven that we need to be creative in our communication. It is so important that the most vulnerable to isolation are the people that don’t get forgotten at a time like this.

Telehealth allows us to stay connected and can even be conducted without internet, if participants don’t know how to use a device or don’t have internet, they can still access services over the phone.

We have been conducting counselling, positive behaviour support, NDIS access support and even our support coordination using telehealth and finding it a great way to maintain contact and make sure that everyone is being supported. With this level of anxiety in the wider community, we need to stay connected with our participants and be aware of who is struggling.

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