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Give Us Feedback

Your voice helps us grow. Share your thoughts so we can continue to adapt, improve, and deliver support that truly fits.

 

Feedback

Feedback & Compliments

At Create A Sense of Place, your feedback is important and we like to receive feedback, both good and bad.

This helps us to understand what’s important to you and plan services that meet your needs. We want to be dynamic and adaptable to each individual that accesses our services.

 

Guiding Principles

We will aim to collect feedback from individuals every year to ensure our service provision is meeting an individual’s needs.

We will aim to send out our Quality Management Surveys every two years to give participants the opportunity to review our services and provide feedback.

We will aim to use participants feedback to drive our policy our development and continuous improvement.

You can give feedback by speaking directly to our Leadership Team. Ph: 1300 222 767 or Email: welcome@createasenseofplace.com.au

Or submit feedback through our form below:

Feedback

Complaints

We value your voice.

At Create A Sense of Place, we believe that every person has the right to feel safe, heard, and respected. Whether you receive services through the NDIS, Aged Care, or another funding stream, your feedback helps us improve the quality of the support we provide.

You can use this form to:

Make a complaint

Raise a concern

Provide feedback

You may do so anonymously, and we will always treat your information confidentially. Making a complaint will not affect your services.

You can give feedback by speaking directly to our Leadership Team. Ph: 1300 222 767 or Email: welcome@createasenseofplace.com.au

Or submit feedback through our form below:

External Complaints Contacts

If you do not feel comfortable raising your concern with us, or if you’re not satisfied with the outcome, you can contact the following bodies directly:

NDIS

NDIS Quality and Safeguards Commission:

Live chat and interpreter options available

Aged Care

Aged Care Quality and Safety Commission

Live chat and interpreter options available

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