Author: admin

Compassion fatigue and burnout

We are coming up the end of the year in a year that has been like no other. Speaking to a variety of people over the last few weeks, a running theme has been “I’m exhausted”. This got me thinking about compassion fatigue and burnout in the “caring profess...

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Yana Kaneva – Social Educator

Social Educator Yana is a first year Visual Communication Design student at the University of Newcastle. She enjoys working with all kinds of people and is excited to have the opportunity to assist them in developing important everyday skills and ...

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Communicating with confidence!

Communication is a Latin word which means 'to share'. It is the sharing of information between people. It includes the sharing of ideas, concepts, imaginations, behaviours and written content. Simply defined, communication is the transfer of informatio...

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NDIS Plan Reviewing Process

As Support Coordinators, I reckon between the team, we have been involved in over one thousand plan reviews in our 5 years. There is a bit of a common theme that we have all noticed with the process after a plan is approved. It is so lengthy, not to menti...

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Keirki Kassas – Support Coordinator & Social Educator

Support Coordinator & Social Educator Keirki started studying community services at TAFE and got a job in support work at the same time. She has loved every second of it, its challenges included! Keirki currently has her Diploma in Community Servic...

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Belinda Sawden – Support Coordinator & HR Support

Support Coordinator & HR Support Belinda’s passion for community volunteer work led to employment opportunities with the Red Cross, Government funded youth engagement initiatives, Intensive Community based Support Work and most recently as a Suppor...

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Find the Diamond in the Rough

If you are feeling pressured by another provider to move your Support Coordination to them, they are not an ethical provider. Sadly, this is very common. Providers that provide every service and want to monopolise and really need to stop trying to poach p...

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Pandemic Support Tips

Tips for support coordinators and support workers during the Coronavirus pandemic For those of us supporting participants at this strange time, it has become obvious that our jobs have become more intense and extremely necessary! Participants are feel...

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Telehealth and its importance

The importance of Telehealth has been highlighted over the last few weeks. It was a bit hard to figure out how it would all work when our practice of supporting people has been face to face, this current circumstance has proven that we need to be creative...

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The Importance of Schedules – Density of Preferred Events

I previously wrote about the importance of having a schedule. Lets look a little deeper into this and talk about the Density of Preferred Events. What does this mean? It’s simple, it refers to how often does someone participates in an activity of enjoy...

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