Category: NewsSense of the day!

Compassion fatigue and burnout

We are coming up the end of the year in a year that has been like no other. Speaking to a variety of people over the last few weeks, a running theme has been “I’m exhausted”. This got me thinking about compassion fatigue and burnout in the “caring profess...

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Communicating with confidence!

Communication is a Latin word which means 'to share'. It is the sharing of information between people. It includes the sharing of ideas, concepts, imaginations, behaviours and written content. Simply defined, communication is the transfer of informatio...

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NDIS Plan Reviewing Process

As Support Coordinators, I reckon between the team, we have been involved in over one thousand plan reviews in our 5 years. There is a bit of a common theme that we have all noticed with the process after a plan is approved. It is so lengthy, not to menti...

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Find the Diamond in the Rough

If you are feeling pressured by another provider to move your Support Coordination to them, they are not an ethical provider. Sadly, this is very common. Providers that provide every service and want to monopolise and really need to stop trying to poach p...

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Pandemic Support Tips

Tips for support coordinators and support workers during the Coronavirus pandemic For those of us supporting participants at this strange time, it has become obvious that our jobs have become more intense and extremely necessary! Participants are feel...

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Telehealth and its importance

The importance of Telehealth has been highlighted over the last few weeks. It was a bit hard to figure out how it would all work when our practice of supporting people has been face to face, this current circumstance has proven that we need to be creative...

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The Importance of Schedules – Density of Preferred Events

I previously wrote about the importance of having a schedule. Lets look a little deeper into this and talk about the Density of Preferred Events. What does this mean? It’s simple, it refers to how often does someone participates in an activity of enjoy...

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The Importance of Schedules – Positive Behaviour Support

Let’s talk about the importance of schedules for moment. Besides the fact that being able to have choice and control, and make decisions about your own life is a basic right to communication… We all keep some type of schedule to know what we are doi...

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Tune Review and what does it mean for the massive Conflict of Interest that is going on?

So I bang on about the conflict of interest constantly. Just a reminder of what this is. This is when a provider is your Support Coordinator and any of your other supports. You can read my blog here about what is a conflict of interest. So with the ...

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Scanning Documents with your iPhone

This tip saved me so much time! Besides not having to go to Officeworks and try and figure out how to use their self service, it also meant that people didn't have to worry about getting important documents to the NDIA without a scanner, or printer, or...

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